Gorelo Company OS Proposal

1. Where you are now

• Gorelo is at ~400k ARR with strong traction in the MSP market.

• You want to reach $50M–$100M ARR and position for acquisition in 5–7 years.

• You are doing sales, support, marketing, product decisions, release notes, onboarding.

• Information is scattered across Linear, Intercom, Discord, email, Reddit, Notion, and your head.

• There is no operating model, no planning rhythm, no role clarity, no source of truth.

• You want AI to become a real part of Gorelo, but today it has no context.

• You want structure before scaling headcount or hiring a CRO/GTM strategist.

2. What we will do

• Create one hub for vision, planning, roles, metrics, and workflows.

• Give you visibility across product, support, GTM, and engineering.

• Replace founder bottlenecks with documented ownership and clear lanes.

• Let Notion AI answer real questions over your own data.

• Lay the groundwork for future automations and AI agents.

Move Gorelo from “the founders run everything”

to a company that scales through structure, ownership, and AI

Not the founder’s bandwidth.

3. Engagement plan and timeline

Phase 1: Vision, alignment, and operating model (Weeks 1–4)

• Deploy the Company OS into your Notion workspace.

• Run deep ops consulting sessions with Mikel and Huzaif to extract:
• 3–5 year direction and exit criteria
• Annual targets
• Early GTM strategy
• Product priorities

• Set up:
• Vision + Identity Hub
• Annual + Quarterly planning cycles
• Early company scorecard

• Outcome:
• You stop navigating with intuition and move toward a real operating model.
• Investors see a company with direction, not reactive execution.

Phase 2: Roles, workflows, team clarity, and knowledge (Weeks 5–8)

• Map the company into the OS:
• Engineering, support, founders, community, and emerging GTM.

• For each role:
• Responsibilities
• Owned metrics
• Decision rights
• Review cadence

• Build first department hubs (Product, Support, GTM, Leadership).

• Create the central Knowledge Base, SOP structure, and recurring meeting system.

• Add ops consulting sessions focused on:
• Workflows that break today
• Where handoffs fail
• What needs to be delegated first

• Outcome:
• Gorelo is prepared for scale through more clients, more staff, more funding.

Phase 3: AI foundations team adoption (Weeks 9–12+)

• Build the Ops Hub so AI can reason over the business.

• Train AI with:
• Gorelo brand voice
• Release note patterns
• Historical updates
• Role-specific language

• Ops consulting sessions on:
• Preparing the org for growth
• Early GTM systems
• Hiring frameworks for your CRO / revenue leader
• Assess what should be done on a longer time horizon.
• SOPS and Training to gain adoption amongst your team.

• Outcome:
• AI becomes a co-pilot to the leadership team.
• This frees you up to focus on what only the founders can do.
• A foundation is laid to develop efficient automations.

4. Deliverables

• A fully implemented Company OS inside your Notion workspace.

• Vision + identity Hub, Annual Plan, Quarterly Plan, Roles Hub, Meetings Hub, and Knowledge Base.

• Product, Support, and GTM hubs with ownership, metrics, and workflows defined.

• A tailored operating model for growing from $400k ARR to multi-million ARR.

• Ops consulting for early GTM, team alignment, and scaling decisions.

• Post-project access to Mark & Damon for occasional strategic questions.

5. Investment

• $12,000 USD one-time at project start

• 3 payments of $5,000 USD

• Total: $15,000 USD

• All implementation

• All ops consulting sessions

• All working sessions

• All design, customization, and setup

• Support between sessions: weekly touchpoints, notion communications

Ready to take the next step?

About Modern Operators

• Damon Flowers has spent 20+ years helping companies grow from $3M to $50M+ in revenue, building operational systems, mentoring leadership teams, and driving sustainable scale. He brings deep expertise in aligning strategy, systems, and execution so founders can grow without burning out their teams.

• Mark Malian has spent the last 7 years in agencies helping brands generate growth strategies and then turning those plans into clean, automated systems that produce steady pipeline and shorten deal cycles.

Meeting Recording - 11/19/25